Kristi L. Branstetter 

To effectively use my interpersonal and computer skills in a challenging position.

Transamerica Occidental Life Insurance Company, Kansas City MO

1035 Administrator - August 2002 to June 2007

Initiated the 1035 exchange process with other life insurance companies
Followed-up thru phone calls with the other life insurance companies
Processed 1035 correspondence
Applied 1035 exchange money to cash value policies
Provided customer service to agencies with 1035 cases

New Business Administrator/Underwriting Assistant - March 1999 to August 2002

Filed documents on the computer
Input application and medical information for cases into the computer
Issued term, universal, and variable universal life insurance policies
Reissued term, universal, and variable universal life insurance policies
Scanned documents into the image system
Provided customer service to agents, brokers, and applicants

GeoCities, Santa Monica CA

Volunteer HotSprings' Community Leader - May 1998 to December 1998

Volunteer EnchantedForest Community Leader - July 1998 to September 1998

Assisted homesteaders with questions and problems about GeoCities, HotSprings, and pagebuilding thru email and realtime chat.
Scanned blocks of homepages for violations of GeoCities' guidelines
Welcomed new homesteaders to HotSprings

Wide Smiles, Inc., Stockton CA

Online Volunteer - June 1996 to June 1998

Moderated/monitored a mailing list for teens and young adults 
Built and maintained two sections for Wide Smiles' website 
Wrote a column called "What's New on the Internet" for publication
Assisted people with software and hardware setup and problems 

The WHOLE PERSON, Inc., Kansas City MO

August 1989 to January 1997

Independent Living Specialist - June 1991 to December 1996

Assisted individuals with disabilities to live independently
Provided information and referral services to the public on request
Managed day-to-day operations of a personal care program
Assisted with monthly support group 
Participated in community education and advocacy activities 
Assisted with workshops on disability-related topics 
Assisted with maintaining services' database 

Volunteer Independent Living Specialist - May to July 1990 and January to June 1991

Assisted individuals with disabilities to live independently 
Provided information and referral services to the public on request
Assisted with support group and peer counseling meetings
Participated in community education and advocacy activities 
Assisted with workshops on disability-related topics 

Office Volunteer - August to December 1989 and August to December 1990 

Assisted staff with various duties
Participated in community education and advocacy activities
Participated in the peer counseling program

The University of Kansas - August 1983 to August 1987 and January to May 1990
Major: Social Work
Field practicum: The WHOLE PERSON, Inc. 

Operating System - Windows XP
Mail programs - Microsoft Outlook
Browsers - Microsoft Internet Explorer and Mozilla Firefox 
HTML editor - Netscape Composer with Notepad and Dreaweaver 

Available upon Request